Facilities Management

At SOLIS Group, our facilities management approach is built around four key pillars: People, Processes, Buildings and Technology.

Together, these enable us to deliver safe, efficient and responsive facilities management, with a strong focus on compliance, resident wellbeing and building performance.

Our approach supports the evolving requirements of social housing, including Awaab’s Law and the developing Heat Network Technical Assurance Scheme (HNTAS).

Through our planned and reactive maintenance, CAFM platform, IoT monitoring and developing AI Digital Twin technology, we help clients identify issues earlier, improve asset performance and maintain clear, auditable records.

By combining people, processes, buildings and technology, SOLIS delivers practical, reliable and future-focused solutions that help create safer, healthier and more efficient homes.

Soft Services

Soft Services improve the workplace environment by maintaining the workspace building. Servicing both the external areas, the internal areas as well as the contents contained inside the building. These maintenance categories can include but are not limited to:

Pest Control
Industrial Cleaning
Environmental Maintenance
Security & CCTV

Hard Services

Hard Services maintain the physical assets within the structure of a building that require regular servicing for them to work efficiently. Below are the categories of hard services that we offer, however are not limited to:

Plumbing & Heating
Water Hygiene
Electrical
BMS/Controls
Ventilation
Air Conditioning
Thermal Insulation
Building Fabrics

Energy Services

Technology services are purpose created IT programs that use scientific data by means of IoT's which help us collate various data to support clients and buildings with continuous improvement. These programs can help increase productivity for businesses and reduce resource waste. The below list of services are only a few of what we can offer:

Data Reporting
Energy Efficiency
Carbon Reporting

Case Studies

Viridor GRREC Pest Control

This project involved the design and delivery of a comprehensive pest control solution at Viridor’s Glasgow Recycling and Renewable Energy Centre (GRREC) a state-of-the-art residual waste treatment facility. The facility became fully operational on 28 January 2019, producing enough energy to power the equivalent of 26,496 households and heat around 8,000 homes, while delivering an annual saving of 90,000 tonnes of CO₂.

PPMs / Electrical

SOLIS provides ongoing Planned Preventative Maintenance (PPM) services for the largest pub company in the UK, which operates over 4,800 managed, leased, and tenanted venues nationwide. Our continued partnership supports the client in maintaining safe, efficient, and visually appealing hospitality environments across their vast estate. In such a fast-paced industry, even minor equipment failures can disrupt service and impact revenue, so proactive maintenance is essential.

M&S Forge AHU Burner

This project was undertaken for Marks & Spencer, a leading British multinational retailer renowned for its high-quality clothing, home, and food products. At the M&S Forge Parkhead store, managed via City FM, the existing Air Handling Unit (AHU) had been condemned due to a significant crack in the burner, leaving the building without reliable heating during the onset of colder weather. Immediate intervention was required to restore heating and ensure full compliance with Clean Air Act regulations.

City FM

SOLIS supports City FM in the delivery of their national Marks & Spencer facilities management contract, providing a full 360-degree FM service encompassing both hard and soft services. Reactive works are a 24/7 operation, supported by dedicated shift teams of multi-skilled engineers, ensuring full coverage 365 days a year across the UK’s northern regions.

M&S Fort Kinnaird

This project was undertaken on behalf of Marks & Spencer, a leading British multinational retailer headquartered in London. The company operates over 950 stores across the UK, offering a wide range of clothing, beauty, home, and food products. At their Fort Kinnaird store, the client required urgent refurbishment works to address a number of facilities issues that were impacting both brand image and customer experience.

Viridor GRREC

This project supports Viridor’s Glasgow Recycling and Renewable Energy Centre (GRREC) – a state-of-the-art residual waste treatment facility. Fully operational since January 2019, the plant generates enough energy to power 26,000 households, provide heat for 8,000 homes, and deliver annual carbon savings of approximately 90,000 tonnes of CO₂. The scale and complexity of the site demand continuous monitoring, maintenance, and environmental management to ensure safe and efficient operation.